Carlos Femmers Blog

Carlos Femmer lives in Lafayette, LA and builds a few solutions for JCLS and Agency Virtual Tours

Windows Phone 7 Development Tools CTP will not uninstall

July 12, 2010 22:05 by carlos

I ran across a few issues when trying to get the new beta bits (July 12) Windows Phone Developer Tools Beta.  I had April CTP installed and tried to install the beta bits.  I got the following warning:

UninstallWin7Phone

I made the mistake of uninstalling in the wrong order and got the Windows 7 Phone Developer Tools CTP wedged in a bad state.  The first thing you should uninstall is the “Microsoft Windows Phone Developer Tools CTP Refresh”.  When I finally tried to uninstall the CTP, it jumped directly to the install of the components I uninstalled previously.  Ultimately, I was left in a state where the CTP was not able to be removed.  I read a few forums where people uninstalled the OS, etc… (Crazy Talk).

I am currently attending the ESRI UC in San Diego so I took a break (In frustration) to get a cold beer.  The only reason I bring this up is I go get a couple of beers and brought them back to the room.  Have you ever tried to open a Corona without a bottle opener? 

Need to give props to Marriott Harbor in San Diego for the nice view from my room:

photo

OK – I digress.  I can say the Corona helped ! 

I came across Aaron’s blog and he has instructions for running the XNA Game Studio Cleanup which has an option for cleaning up the Windows Phone Developer Tools CTP.  Here are the steps I followed:

1.  Download and extract the tool (http://bit.ly/9WfGzV). 

2.  Run the tool and select Windows Phone Developer Tools

XNA_Game_Studio_Cleanup

3.  Let the process complete.

4.  Download new beta bits from here (http://bit.ly/cuOTDx)

5.  Everything installs correctly.  I did find one artifact. I had to reinstall Silverlight 4 Runtime but this might be due to some of the uninstalls I previously tried.  Other than that, Up and running.

Hope this helps,

Carlos

twitter.com/cfemmer


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July 14. 2010 00:31

Hello,
I am traying fix the same issue. But if I run xnags_cleanup_tool, select Windows Phone Developer Tools and press Cleanup now. It show message: Product cleanup succeeded. But the Phone developer tool (from April) is still shown in Programs and beta version still stop incompatible warning.
I am realy frustrated.

My configuration:
Windows 7 32 bit
VS 2010 premium

Vlada

August 2. 2010 23:49

Hi Vlada,

I won't disagree with you regarding the frustrating part. You might try to clean using xna and restart your machine. It should all be removed. You should then be able to install.

carlos